Greetings and complimentary close
Trainieren Sie hier spielend die richtige Begrüßung und Verabschiedung in Geschäftsbriefen.
Which of the following salutations and complimentary closes do you use in these cases?
Yours faithfully / Dear Sir or Madam / Ladies and Gentlemen / Yours sincerely / Best regards / Best wishes / kind regards
1 UK You don’t know the name of the person you are writing to
2 USA You don’t know the name of the person you are writing to
Which complimentary close do you use here?
3 UK You know the name of the person
4 UK You don’t know the name of the person
5 UK and USA You know the person personally
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Answers:
1) Dear Sir or Madam – 2) Ladies and Gentlemen 3)Yours sincerely – 4) Yours faithfully 5) Best regards / Best wishes / kind regards